What information do we collect?

  • We obtain personal data from you when you register on the website, make a purchase, participate in a survey or email correspondence, enter a competition or sweepstakes, or do any other activity on the site.

  • We might need your name, phone number, email address, mailing address, payment card information, and other details when you order or register. However, you are free to browse our website anonymously.

  • In order for us to complete the gift purchase, we also gather information about the recipients of the gifts. We don’t use the data we get about gift recipients for advertising.

  • Similar to several websites, we employ “cookies” to improve the user experience and collect data about visitors to our websites. For more on cookies and how we use them, please see the section below titled “Do we use ‘cookies’?”

How do we use your information?

We may use the data we receive from you in the following ways: when you register, make a purchase, participate in a promotion or contest, answer a survey or marketing message, browse the website, or use specific other features:

  • In order to tailor your online experience and enable us to present the content and product offerings that most interest you,

  • To enable us to address your customer service requests more effectively and to better serve you.

  • To complete your transactions as soon as possible.

  • I manage a promotion, survey, contest, or other website feature.

  • In the event that you have chosen to receive our email newsletter, we might occasionally send you emails. Please see the section below titled “How can you opt-out, remove, or modify information you have provided to us?” if you would like to stop receiving promotional emails from us. You won’t receive these emails if you haven’t chosen to receive email newsletters. Upon registering or engaging with other site features like marketing campaigns and “members-only” content, visitors will be offered the option to opt-in to our email list and receive correspondence from us via email.

How do we protect visitor information?

We employ a range of security protocols to ensure the protection of your private data. Your personal information is kept private behind guarded networks and is only available to a select group of people who are obliged to maintain the information’s confidentiality and have special access rights. We provide a secure server for placing orders and accessing your personal data. Your sensitive credit information is encrypted and sent to us through Secure Socket Layer (SSL) technology so that it can only be accessed as mentioned above.

Do we use “cookies”?

Indeed. If you agree, a website or its service provider may place little files called cookies on your computer’s hard disk. These files help the website’s or service provider’s systems identify your browser and store and retrieve specific data. For example, cookies enable us to save and manage the products in your shopping cart. In order to give you better services, they are also utilized to assist us in understanding your preferences based on past or present site activity. In order to provide users with improved site experiences and tools in the future, we also utilize cookies to help us gather aggregate data about site traffic and site participation.

In order to help us better understand our site visitors, we might enter into contracts with outside service providers. These service providers may only use the data gathered on our behalf to support and improve our business operations.

You have the option to disable all cookies or to have your computer notify you each time one is sent. You access the settings of your browser (such as Internet Explorer or Netscape Navigator) to accomplish this. Because every browser is a little bit different, check the Help menu to find out how to change your cookies in the right way. Some of our services won’t work properly, and you won’t be able to use numerous features that improve the efficiency of your site experience if you disable cookies. However, by calling customer service, you can still place orders over the phone.

Do we disclose the information we collect to outside parties?

With the exception of the situations listed below, we never sell, trade, or otherwise transfer your personally identifiable information to unaffiliated third parties without first giving you notice. The term “outside parties” does not include Chargeupbikeshop.com. Additionally, as long as those parties agree to keep this information confidential, it excludes website hosting partners and other parties that help us run our business, manage our website, or provide services to you. Additionally, we could disclose your information if we think it’s necessary to abide by the law, uphold our site’s rules, or safeguard the safety, property, or rights of others.

Non-personally identifiable visitor data, however, might be given to other organizations for various purposes, like marketing or advertising.

How can you opt out, remove, or modify the information you have provided to us?

Please let us know by changing your options in the “My Account” area if you want to change your email subscriptions. Please be aware that you can receive emails that are already in production because of email production timelines.

Go into the “My Account” area of our website and remove your billing, shipping, and payment information if you want to remove all of your online account data from our database. Please be aware that, for record-keeping and service purposes, we might preserve information regarding a specific sales transaction.

Third-party links

We might put connections to external websites on our website in an effort to give you more value. The privacy policies of these connected websites are independent and different. As a result, we disclaim all duty and responsibility for the actions and material on any linked websites. However, we work hard to maintain the integrity of our website and appreciate any comments regarding these linked sites, including if a particular link is broken.

Changes to our policy

We will update this page with any changes we make to our privacy policy. Modifications will only apply to data gathered after the policy’s effective date. The last update to this policy was made on June 7, 2021.

Questions and feedback

We appreciate any feedback, queries, and privacy-related worries you may have. Kindly provide us with any and all feedback on privacy or any other matter.

Online Policy Only

This internet privacy statement only relates to data that we collect online; it does not apply to data that we collect offline.

Terms and Conditions

For further information on the use, disclaimers, and liability limitations governing your use of our website, please visit our Terms and Conditions section.

Your consent

You acknowledge and agree to our privacy policy by using this website.